Terms of Payment
Oilalà products can be directly purchased on our website and paid through Paypal, using the account or by using a credit/prepaid card on the Paypal encrypted circuit, without needing any registration.
During the process of order confirmation, the customer will be informed about the possibility of using two methods of payment, both on Paypal. Account users can proceed to checkout by logging in; credit and pre-paid card owners (Visa, Visa Electron, MasterCard) can use the encryped service by inserting their credit card details.
When you use Paypal (account creation is free), your financial information will not be shared with the receiver of the payment. After the payment, you will receive the transaction receipt on e-mail.
Oilalà Srl does not store any credit card details on its server, because of the Paypal payment procedure, which ensures high security standards.
The costs of the international shipping are calculated as follows:
- in Italy, free shipping on orders over 67,00€. For smaller amounts, the cost is 7,00 €. Delivery within 4 working days.
- in EU free shipping on orders over 100,00€. For smaller amounts, the cost is 12,00 €. Delivery within 6 working days
- in Luxembourg, the Principality of Monaco, the Czech Republic, Slovakia and Hungary they are free above € 100.00. For lower amounts the cost is € 12.00. Delivery within 6 working days
- In Germany and Austria, free shipping on orders over 100,00 €. For smaller amounts, the cost is 10,00 €. Delivery within 6 working days
- In Belgium and the Netherlands they are free above € 100.00. For lower amounts the cost is € 10,00. Delivery within 6 working days
- In France, free shipping on orders over 100,00 €. For smaller amounts, the cost is 10,00 €. Delivery within 6 working days
- in Switzerland and UK, free shipping on orders over 250,00€. For smaller amounts, the cost is 19,00 €. Delivery within 6 working days
- in USA, Canada, and United Arab Emirates, free shipping on orders over 450,00€. For smaller amounts shipping costs are calculated on the basis of the total weight of the purchased products
We deliver to: Arab Emirates, Austria, Belgium, Bulgaria, Canada, Czech Republic, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Romania, Slovakia , Slovenia, Spain (except the Canary Islands), Sweden, Switzerland, Hungary, United States.
Important! It’s not possibile to request a cancellation of orders that already have been dispatched. On cancelled deliveries or uncollected deliveries the company will be retaining any custom duties (this amount cannot be determined in advance)
IN THE EVENT OF DAMAGED PRODUCTS
We encourage you to carefully check the delivered goods and to sign with reservation if they are not completely intact. In the event of any damaged goods, please send an email within 5 working days to our customer care center.